PHARMACY, DRUGSTORE and MEDICAL STORE

Pharmacy

The goal of the pharmacy department is to be an advocate of quality patient care to improve patient healthcare out comes and also the pharmacy goal is to spread knowledge and update the information about meds... To assure that patients receive the best and most appropriate medication therapy.

The pharmacy services are provided through two pharmacy divisions:

Outpatient pharmacies
(1) Bagedo Pharmacy
(2) Company Pharmacy
(3) Derma Pharmacy

Inpatient pharmacy
(1) IV Room
(2) Oncology
(3) Drug Information Center
(4) Narcotic Pharmacy

(5) Unit Dose

 
Our mission:
To provide comprehensive pharmaceutical services that will generate safe and cost effective drug selection, appropriate delivery of drug therapy, and achievement of best possible patient outcome.
 
Our vision:
To be one of the top centers in pharmaceutical services among the private healthcare sectors.
 

Our values:

  Knowledge- it is the responsibility of all pharmacy staff to share and spread knowledge, information, and skill to ensure patient safety and education whenever needed.

  Respect- all pharmacy staff must exhibit positive & professional attitude by showing respect for colleagues, patients and community.

  Teamwork- lends energy needed to help ordinary people achieve extraordinary results.

  Innovation- creativeness and awareness of new current system should be adapted at all times.

  Care- with constant care and a shower of love will have a distinctive difference in every nature of work.

  Quality- quality in all what we do to assure service satisfaction to the right patient at the right time on the first time.

  Commitment- pharmacy staff shall commit to patient satisfaction, and safety with full commitment and loyalty to our hospital and community we are serving.

  Attitude- we must consistently exhibit a positive attitude. This includes our appearance, conversation, and products and services provided.

  Responsibility- every member of the pharmacy staff is fully responsible on the job he does, and always remembers he is a member of a TQM system (Total quality management).

 

THE OUTPATIENT PHARMACIES
 

The Outpatient Pharmacy (Bagedo, Company and Derma Pharmacies) provides medications for ambulatory clinic patients and employees. It is the goal of the department to educate patients by counselling them on the proper usage of medications to maximize benefits and minimize tasks.

A prescription is received from a patient and processed through the hospital computerized dispensing system. Through this, a patient medical history could be checked upon dispensing and monitor duplicate of therapy.

Prescriptions are reviewed and filled as per physician’s instructions and in accordance with various pharmaceutical considerations. Each prescription is labeled to clearly identify the drug, indicate the quantity dispensed and provide clear instructions to the patients regarding appropriate use of the drug.

The dispensing pharmacist instructs each patient about proper use, precautions, and other related information regarding his/her medications. The pharmacist checks each filled prescription for accuracy and completeness before instructing the patient in the drug’s use.

The Bagedo Pharmacy located just beside the Emergency Room in the 2nd building ground floor, open 24 hours a day, 7 days a week from Saturday to Friday including national holidays.

The Company Pharmacy located on the ground floor of the 2nd building at the back of the main reception hall near OPD clinics, open from 0900- 0100 the next morning from Saturday to Thursday, and 1400- 2200 Fridays.

The Derma Pharmacy is located in the ground floor of the 3rd building near the Physiotherapy clinics, open from 0900- 0100 and then 1700- 2100, Saturdays to Thursdays only and is closed on Fridays.
 

THE INPATIENT PHARMACY
 

The Inpatient Pharmacy plays a vital role in the continued delivery of quality pharmaceutical care for admitted patients in the nursing units. They provide patient and family counselling, medication monitoring for the hospitals, inspection of emergency crash carts and other similar services which makes the Inpatient Pharmacy different from the Outpatient Pharmacies. The Inpatient Pharmacy is equipped with computerized data system and its services are divided into the Unit Dose Dispensing System, IV Admixture Room and the Oncology and Drug Information Center services. Each plays a unique role in the continuity of the 24 hour, 7 days a week service.
 

THE UNIT DOSE DISPENSING SYSTEM:

1. Provide a 24-hour Unit dose for patients admitted in the nursing units.

2. Provide medications for new admission and discharging patients.

3. Checking and controlling the crash carts in all hospital to assure of availability of right meds with right quantity & expiration.

4. Provide in service educational update to other healthcare workers regarding drug safety & handling. (The pharmacy has passed the MRQP standard with high marks for year 2005.)

5. Patient and family education is provided by the pharmacists in lieu of drug interactions, food-drug interactions for patients ready for discharge.

 

THE I.V. ROOM:
 

The IV room has a good number of staff has been trained in handling and preparing the Total Parenteral Nutrition (TPN) and IV Admixture Compounding.
 

ONCOLOGY:
 

This auxiliary service is provided in conjunction with the Jeddah Cancer Center. A pharmacist from the inpatient pharmacy has been designated to oversee the oncology preparations in the clean room of the Cancer Center. The inpatient pharmacy has played an important role in assuring the sterility and efficacy of each cytotoxic preparation.
 

DRUG INFORMATION CENTER:
 

The Drug Information Center (DIC) has been conceived due to the increasing demand for drug information provision from the physicians, nurses, dentists and other medical and non medical staff of the hospital. This is to provide the correct information for every query towards a scientific and concise answer. The Center is complete with Internet connections, medical and pharmaceutical references to aid in answering the day to day queries.

NARCOTIC PHARMACY:
 

The Narcotic Pharmacy, a division of the pharmacy department which takes a vital role in securing sufficient narcotics and controlled medications for the entire hospital. It complies with the strict rules and guidelines imposed by the Ministry of Health (MOH). It is open 0800- 1600, Saturday to Thursday, and is closed on Fridays.

 

DRUGSTORE

 

Dr. Erfan & Bagedo Hospital Drugstore has pharmaceutical products and items that ranges from all therapeutic classifications to cosmetics. This includes Antibiotics, Hypertensive & Diabetic preparations, Anti-Psychotic & Anti- Depressant Drugs, Neurological medications, Nutrition & Cosmetics, Hormones & Endocrine drugs, OB-Gyne products, Cytotoxic & Chemotherapeutic drugs and a lot more. Drugstore Department has specialized in all areas of concerned specialization depending on the need of each medical department. You can find here all hard to find items which cannot be located easily in the whole Kingdom. We can say that we have completed almost of all drug products that are available in the market.

 

Mainly, Drugstore is the one supplying all the needs of all Pharmacy Areas, from Inpatient Pharmacy to Outpatient Pharmacy. They are making their requisitions 3 times weekly, on alternate days, to accommodate their demands on daily basis. Upon arrival of out-of-stock drugs, drugstore usually informed them so they can order it immediately and have the stock on hand at once.

 

All Inpatient units and Outpatient units also acquire their floor stocks from the Room, ICU, Telemetry, Surgery, OR,
 

Neurology, Psychiatry, OB-Gyne, Pediatrics, and all OPD clinics. Their request is done daily based on the stock needed.
All requests both from Pharmacies & wards/units are done using the computerized system of ordering. An automated system of ordering is available upon logging into the system, product items and quantities are readily available in the system and can be directly ordered upon.

 

The Drugstore Manager also processes drug Formulary Addition, before a drug product be included in the Hospital Formulary, a procedure and evaluation is done. After several steps and conclusions, after papers and documents are completed, signed and submitted from the Pharmacy and Therapeutic Committee, then a new drug would be considered in the Formulary.

Medical Purchasing and Store

To provide the logistical needs in terms of medical supplies.  Such as disposable and non-disposable items to all units, staff and department of the hospital.

Maintain adequate supply and storage of medical items in a clean environment.